iOps360 Employee Actions Late User No Call No Show Sick Scheduling

Employee Actions

Employee Actions

The Employee Actions feature allows you to track events with an employee.  These can include Late, No Call-No Shows, Cancelled By The User, Kudos, Teamwork and any other actions you want to trend over time.  Employee Actions is also great to trend employees that go above and beyond for evaluation time.

Configuration

You can create and customize the Employee Action Types (ie “Late < 15 Minutes” or “Cancelled By Admin”).Select “System Configuration” from the Features Menu.  Click the “Users” tab and select “Employee Action Types“.

Note:  When an Action Type is deleted, all user items remain saved but are hidden.

 

 

Security

Employee Actions are automatically restricted to Supervisor level access and higher.  For users with ONLY Supervisor access, they will have access to only their direct-report-users.  User Administrator, Super-User and SysOp will always have access to all Employee Actions.

Creating A User Action

To create an Employee Action, select “Employee Actions” from the “Features” menu.  All users that you have access to will be shown in the tree on the left.  Click on the user’s name to load the details in the left window.

 

Click “Create Action” on the User Details or select the “Create Employee Action” tab in the accordion view.

 

Viewing Employee Actions

iOps360 Employee Actions Late User No Call No Show Sick Scheduling

To view an Employee Action, select “Employee Actions” from the “Features” menu.  All users that you have access to will be shown in the tree on the left.  Click on the user’s name to load the details in the left window.  The Employee tab in the accordion shows the each Employee Action and the number of actions grouped.

To review each action and/or make changes, click the “Action History” tab in the accordion.

iOps360 Employee Actions Late User No Call No Show Sick Scheduling

Editing Employee Actions

To edit an Employee Action, select “Employee Actions” from the “Features” menu.  All users that you have access to will be shown in the tree on the left.  Click on the user’s name to load the details in the left window.  Click the “Action History” tab in the accordion.  Use the filters to locate the Employee Action and click on the Action.  Once all changes are completed, click “Update Employee Action

iOps360 Employee Actions Late User No Call No Show Sick Scheduling

Why Not Automate This Process?

We considered automating this process but we realized that with scheduling, things change quickly.  Let’s say an employee had a long shift and had to stay late with charting.  Admin might casually say to come in an hour late tomorrow and due to the long shift, iOps Scheduler is not updated.  If this process were automated, this would generate an Employee Action.  So we have chosen to keep the Employee Actions separate so you can document the Employee Actions and also include notes.

 

Other Related Resources:

Youtube iOps360 – Employee Actions

Clock In / Out

Time Stamps & Barcodes