When an employee leaves your company, you will want to inactivate their iOps360 user account to prevent them from accessing your system. This can be done by navigating to the User’s List and click on the name of the person whose profile you want to deactivate. Then click the “Edit User” button in the top right corner.
In the Demographics tab, the first item is a drop-down menu to change the status of the user. Selecting In-Active will restrict the User from accessing the system.
Sometimes even after a person leaves the company and has had their account deactivated, the organization may need to reactivate the User temporarily to run Education Checks or get Payroll information. To reactivate a user, follow the steps above and select “Active” in the dropdown menu.
When you deactivate a User, we do not delete that User”s data, only access is restricted. So if you reactivate a User, all stored data for that User will be accessible.