What is iOps360?

What is iOps360?

iOps360 (Integrated Operations 360) is a cloud-based operation management system designed by public safety workers for public safety workers. iOps360 is a feature-rich platform that offers dozens of features, including scheduling, time management, education organization, vehicle checkoff, equipment tracking, inventory management, status boards and much more!

Features

Features

With over 14 years of scheduling experience, we have a comprehensive suite of Scheduling tools. Staffing methods include ABC, ABCD, Days Of The Week, Long Rotating Patterns, Custom Patterns (Dupont, Modified Dupont, Charlotte Fire, etc), Self Scheduling, and Custom Shift Templates. Each staffing model allows for Availability, Hire Backs, Swaps, Trades, Kelly Days, and Leave Requests.

Customer Support

Customer Support

iOps360 boasts 100% in-house customer support, at no additional charge.  Our own team of agents are standing by to answer any questions, provide support, and offer you assistance with any issue. Our goal is rapid customer support 24/7.  With our Live Chat feature, you can quickly have any question answered during business hours. You can also call or email us any time.

5 Mistakes You Can't Afford To Make When Choosing A Platform

With so many choices available, selecting a platform that will grow with your agency and exceed your expectations, all without breaking the bank, is difficult. Click the link to learn more about some of the most common pitfalls of operations software.

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Testimonials

Lincoln County Emergency Medical Services has been utilizing iOps360 for nearly 10 years and could not be happier with the difference it makes in our organization. The customer service support that we receive is phenomenal and the designers are very receptive to our feedback. Any organization who is seeking to ease the burden of overall employee management would benefit from this software. The modules provided allow for total personnel management to include scheduling, time sheets, paid time off requests, educational/certification tracking, and inventory management. My favorite feature is that it is fully customizable to our organizational needs and has the capability of complete operational and training management for our employees. In addition, this software is affordable for any organization!

Kimberly Campbell Deputy Director Lincoln County EMS

iOps360 has allowed many of our outdated processes to become more efficient and transparent for our staff.

James Hood Deputy Director - Lenoir County EMS

iOps360 provided our department with a scheduling solution that can be used by both volunteers and paid employees. The system is affordable, has many options, and their customer service is phenomenal.

Steven McLendon Chief - Wesley Chapel Fire Department

1,000+ Teams Trust Us with Their Workforce Scheduling Needs

At iOps360, we pride ourselves on our commitment to providing the best for our users in both value and performance. We understand that our users are the beating heart of what we do and we want to say thank you. We always love to hear your ideas about how iOps360 can grow to fit your team's needs. Please continue to bring your great ideas to the table so we can continue to provide the best service available!

The iOps360 Mission

iOps360 has grown exponentially for one reason - We work each day to serve our customers. With a total of over 20 years of EMS, Fire and Public Safety experience, we understand the importance of a reliable platform for your team. iOps360 is committed to adding new tools to help you do your job faster and more efficiently. We value the opinion of every single user and admin in making a comprehensive platform that works for everyone.

An image featuring the logos of many iOps360 Integrations
iOps360 Active911 Integration Setup