Monthly Company Updates and Changes

We are excited to share the latest enhancements and updates to our system, designed to improve your experience and streamline operations. Below are the key changes and ongoing projects:

  • App Schedule View Improvements: Server-side caching has been added for faster schedule views and performance enhancements.
  • Click and Get Open Shifts: The “Click and Get” feature allows staff to be immediately assigned to open shifts on designated positions, performing checks for maximum hours, rest periods, and cost centers. See System Config – Schedule – Click and Get Settings to enable.
  • Hydrants Import Tool: We’ve developed an import tool from FireWorks into iOps360. Simply download your hydrant Excel sheet from FireWorks and import it using the “Import Tools” option in Hydrants for quick access.
  • Inventory Search Improvements: A new coding method is being tested on the Inventory search page to speed up page views. Please enable the new view and provide feedback to help us expand this feature.
  • Schedule Admin Permissions: Schedule Admins now have the ability to publish and un-publish schedules with a new setting. See System Config -> Users -> Permissions -> Schedule Admins Can Publish & Un-Publish Calendars.
  • Speech to Text Feature: You can now use speech-to-text functionality in multiple areas, including the compose message feature on the website. Click the Speech button to test it out.
  • Swap System Updates: Our swap system has been revamped to handle 3-way (or more) swap requests where the user not working gets paid. A new field on the schedule editor will automatically set this when a swap is approved. This will be added to the app in the next release.
  • Time Clock Kiosk Security: Devices will generate a unique identifier and send hardware specs to ensure each computer is uniquely identified for the Time Clock Kiosk and website Clock In, even with frequent IP address changes. No action is needed to enable this feature.
  • Time Off Review Enhancements: A new date range type selector has been added, allowing you to review all time offs by a specific date range or pay period for faster review.
  • User List Enhancements: The user search page has been redesigned for faster searches. You can now customize additional columns on the user list to show important columns for your agency.
  • User Profile Redesign: We are currently redesigning User Profile pages to enhance performance and adding the ability for users to have their own schedule feed in ICS format if not using Google Calendar Sync.

Ongoing Projects

  • Secure Messages: Developing self-destructing and encrypted messages for HIPAA or confidential items.
  • UKG Kronos Integration: Working on schedule sync and leave hours sync integration.
  • User Profile Overhaul: Re-writing and organizing user profile pages for faster loading and editing.

It was great to see everyone at the SC EMS Conference and GEMSA conferences. Be sure to visit our booth at the upcoming CCTMC conference in St Louis, April 13-16th

Thank you for your continued support and feedback. Your input helps us improve and expand our services to better meet your needs.

iOps360 Updates For April 2025