The Emergency Services Scheduler was created by a nurse and paramedic because we know what works best for our industry. Our staff has over 21 years in Fire, EMS, and Helicopter transport experience.
Brad Goodman, Owner
Brad Goodman BSN, CFRN, NRP
Brad created the Emergency Services Scheduler in 2004 while working with Cabarrus County EMS, in Concord NC. Brad is a RN, CFRN and National Registry EMT-P. He started working in Trauma ICU at CMC Main in 2004 and continued on to work for MedCenter Air Flight Team in 2006-2017. In 2017, Brad has left the flight team to keep up with the growth of the Emergency Services Scheduler.
When Brad is not working, he is an avid public land bow hunter.
Brian Lawless, Director of Sales
Brian Lawless, BA
Brian graduated from William Jewell College with a Bachelors in Business Administration and was a 4 year member of their nationally ranked soccer team.
As the Director of Sales and Support, he is the primary point-of-contact for most agencies. You will hear from Brian for new business inquiries and demo presentations, on-boarding, contract renewals and he even jumps in on the Help Chats.
From coaching high school and college soccer to creating Financial Literacy programs for a Fortune 500 company, he enjoys helping others and seeing people achieve their goals.
Away from the office, Brian can be found spending time with family, playing soccer or on the golf course.
Nate White, Director of Information Technology
Nate White DINFOS, ACS
Nate brings 16 years of Information Technology with experience in research, instructional, visual design, corporate sales, customer service, and enterprise computing. Nate sets the IT direction and coordinates the technology infrastructure of the company. He is responsible for IST units which support enterprise applications, enterprise data, information security, research support, user support, communications, and research support.
When Nate is not working, he loves riding his Harley, hunting wildlife, and taking care of his family farm with his wife and daughter.
Savannah Ray, Sales and Support
Savannah Ray, BS
Savannah graduated from Gardner-Webb University with a Bachelors Degree in Criminal Justice and a Double Minor in Psychology and Homeland Security. Soon after Savannah began her career in law enforcement with the Gaston County Police Department where she served two years as an officer. Savannah utilizes her law enforcement background and serves as the sales and support manager for iOps360.
When Savannah is not working, she is teaching dance and going fishing.
John Tweedy, Design and Logistics
John Tweedy
John served in the United States Air Force and began a long career of sales in the telecommunications industry. John’s experience has proven a valuable resource to the iOps360 family in developing the workflows and background designs of many projects. Customer requests are routed through John and he will build out the ideas from customers and build upon the framework to make the idea pop.