The Premiere Operations Suite for EMS, Fire And Police
iOps360 has two integrations with Active911. Dispatch & CAD Paging and Notifications Dispatching & Cad iOps360 Integrates with Active911 to pull real time dispatch information and call responses. By linking your schedule, operations, and CAD information from Active 911, you
Multi-Factor Authentication (MFA) Most security breaches are due to weak, re-used passwords. However, even a strong password can still be breached through saved passwords in browsers, email snooping, public wifi locations and more. To help combat this, iOps360 has enabled
iOps360 Schedule & Operations platform understands Work-Life-Balance and your need to unplug and rest. To help reduce interruptions to your sleep, we have created a new feature called “Notification Quiet Time”. Notification Quiet Time Quiet time will prevent the iOps360
Notification Quiet Time – Work Life Balance The iOps360 platform allows you to set a Notification Quiet Time to hold your Sms/Text, Emails, and Android App notifications while you rest. We realize that in this fast paced world we live in,
Linked Profiles – Quickly swap between services If you have accounts with multiple agencies using iOps360, you can quickly swap between agencies using the Linked Profiles feature in the “Users” menu. You have a unique profile on each iOps360 service.
Public Classes You can select classes to be “Public” which will show this class on a calendar to Non-BgSolutions users and allow any user to register for the class. Each Public class will have a secret website link as well
SMS & Text Notifications The integrated SMS and Text platform allows you to receive notifications from the schedule to many different methods: Email, Sms, Active 911, & Android App. The SMS system has two big advantages: 1.) Two Way Communication.
The Training module allows you to record Training Topics that you have completed and record the Hours towards your yearly Quota. First, let’s cover a little terminology: User Role – this is the group that you are in such as
Scheduler Notifications Scheduler Notifications provides you with a way to send non-essential notifications to users when the login to the scheduler. This system does not send any immediate notifications to users as the Email and Paging system does. Great uses
Equipment Inspections are date based reminders to perform Maintenance on any type of Equipment. Examples include a Yearly Monitor software update, radio programming, or stretcher strut inspections. Create an Inspection Click on “Features” -> “Equipment” Select the Equipment item from
Once you have your Equipment Types and Attributes configured, we can create the Equipment you want to track. View All Equipment Click on “Features” -> “Equipment” You will see a listing of all equipment in your service Equipment is automatically
The Equipment Tracking section allows you to track virtually any equipment in your system including Glucometers, Stretchers, Monitors, Hoses, Radios, etc. Features include: Custom fields for each equipment type Method to document issues with equipment and ensure all items have
The resources section allows you to create a resource (ie “Adult Medical Protocols”) and attach one or more files into categories. You are able to add as many categories as you want and as many files as you want. Each
Self scheduling allows you to pick the days you want to work from the available openings. Each user is assigned a Group (ie Group A, B, C etc). Your Group Letter will determine in what order you can sign up
The Self-Scheduling section allows you to create groups of users and allow the users to pick their own schedule. Each user can be assigned one or more requirements (ie Weekends, specific Units, Min/Max number of shifts etc) to ensure users
The Support Center has two distinct features: Request new features from the scheduler. Create and manage process improvement / QA procedures for your system. We will look at each of these individually. Overview: The support center is
Truck Check Forms allow users to quickly complete truck check offs from their phone or any computer. Key Points: All information is saved real time. Truck Check forms are created for cell phone use to allow you to fill
The BGS Scheduler comes with the Education Portal. The portal allows users to quickly know your requirements, document your skill currencies, sign up for classes, upload copies of cards, and run reports on on your continuing education when it’s time for
The BGS Scheduler comes with the Education Portal. The portal allows users to know their minimum job requirements, maintain their skill currencies, upload copies of cards, and run reports on their continuing education when it’s time for re-certification. The
Shift Hours Change Request If your agency is not using Duty Time In/Time Out then users will need to document when begin work early and leave work late. This can be done by calling an Administrator to adjust their
The scheduler is designed to work best with Google Chrome browser. If you are experiencing issues, please try this browser since it will automatically update to the latest standards. Many issues can be corrected by forcing your browser to
If you work at multiple agencies that use the BGS scheduler, you can link your profiles together. This will allow you to easily swap from one agency to another with out having to re-login each time. To Link Your Profiles:
There are a variety of ways to review your schedule: Home Page: On the top left corner of the home page, you will see your upcoming scheduled shifts (events) and also scheduled classes. Use the drop down to filter