iOps360 – Monthly Update — Thanks for Helping Us Grow!

Each month we roll out a ton of improvements across iOps360, and we’re excited to share the biggest updates from the past few weeks. Thank you for everything you do for your communities — your feedback drives these upgrades forward. We really want your feedback and suggestions. Keep the great ideas coming!

Conferences & Outreach

Be sure to stop by Fire Rescue International August 12-14 in Kansas City MO, September @EMS World and November @ Texas EMS Conference. Thanks for all the support at the 2026 STAR Golf Tournament. Glad to see everyone at the Tennessee Regional Conference.

🔗 New Partnership: FireWorks EPR

We’ve partnered with FireWorks EPR as our preferred charting provider. You can Single Sign‑On (SSO) with their platform to streamline access and reduce login friction. This expands on our existing platform partners to ensure the comprehensive solution for our customers. Interested in learning more, use our live chat or call anytime

🤖 AI‑Powered Improvements

AI has been part of our development team for a while now, and it’s helping us deliver updates faster than ever
Agency Onboarding and setupAI‑enhanced Inventory Removals
More AI‑driven customizations across the platform
Blood temperature tracking + notifications, now nearing completion
We’re excited to bring even more automation and intelligence into your daily workflows


🔧 Platform Modernization — Over 67% Complete!


We’ve officially passed the halfway mark in upgrading IOPS to our new platform language.
Whenever you see a blue banner at the top of a page, that feature has recently been modernized.

As each page is updated, we’re adding:

New features
Performance improvements
Helpful tips and UI refinements
Keep the feedback coming — it helps us shape the next round of enhancements.

⏱️ Time Card Updates


The time card rollout is going strong — we’re now over 85% complete.

For agencies using custom time cards, we’ll be reaching out directly with the latest updates.
If you’d like adjustments or improvements to your time card setup, your rep is ready to help.

💼 Payroll Integrations

We are continually adding integrations with payroll systems, ERP systems, finance systems, and timekeeping platforms. If your agency is not using an integrated tool just let us know! Here are the more common providers.

Payroll Providers

  • Paychex
  • Paylocity
  • ADP
  • ISolved
  • Fairgrove Payroll
  • HCESA
  • ASFD

ERP / Government Finance Systems

  • Southern Software
  • MCSJ Finance
  • Edmunds GovTech
  • Tyler (Tyler Technologies / Munis)
  • Munis (Tyler product)
  • Skyward
  • Ellucian Banner
  • Civic Systems
  • Keystone
  • Eden
  • CCFFL

Accounting Software

  • Intuit QuickBooks
  • QuickBooks Desktop IIF (import format)

Time & Attendance

Time Clock Plus

All product names, logos, and company names listed are the property of their respective owners. Their inclusion here is for identification and reference purposes only and does not imply endorsement, affiliation, sponsorship, or approval by those companies.

📚 Knowledge Base Expansion


Our new Knowledge Base is growing fast — a centralized hub for:

How‑to guides
Best practices
Feature explanations
Troubleshooting tips
Your questions help us decide

💬 We Want to Hear From You


Your feedback is the reason these updates exist.
If you have ideas, requests, or something that would make your workflow smoother, send it our way — we’re building this with you, not just for you.

iOps360 Updates For May 2026