Next Conference – EMS and Fire Pro Expo conference in Uncasville,CT

New FTEP module coming soon

The FTEP (Field Training and Evaluation Program)—often referred to in fire and EMS services alongside Field Training Officers (FTOs)—is a structured framework designed to onboard, train, and evaluate new employees or trainees before releasing them to full, independent operation.

Key Features & Benefits

• Phased Onboarding: Trainees progress through structured phases (e.g., orientation, supervised practice, and final evaluations) covering operational procedures, equipment check-offs, protocols, and clinical competencies.
• Standardized Evaluation Guidelines (SEGs): Standardized rubrics ensure fair, objective ratings across all trainees and training officers.
• Daily Observation Reports (DORs): Consistent, daily documentation tracks performance, skill proficiency, and areas needing remediation.
• Precepting & Mentorship: Experienced FTOs guide candidates through real-world calls while ensuring safety and complia

iOps Monthly Update — Thanks for Helping Us Grow!

Each month we roll out a ton of improvements across iOps360, and we’re excited to share the biggest updates from the past few weeks. Thank you for everything you do for your communities — your feedback drives these upgrades forward.

Optimized Scheduling & Shift Swaps: Enhanced shift visibility and smoother approval workflows for administrators and crew members.

Expanded Equipment & Inventory Logs: Streamlined asset tracking, expiration alerts, and vehicle check-off logging.

Performance & Speed Upgrades: Faster page loads and background processing across the roster and reporting modules.

Knowledge Base Now Live for All Users

We’re excited to share that the iOps360 Knowledge Base is officially up and available to all users!

Key Highlights:

Python Conversion Update: Python migration is currently at 93% completion