The Premiere Operations Suite for EMS, Fire And Police
iOps360 uses cost centers to organize staff and schedules into organizational units. Schedules can be created and published for each cost center independently allowing you flexibility and customizations. Cost Center Components Cost centers allow you to organize the following items:
With iOps360, you can quickly track employee leave hours and accrual rates. If your agency uses Attendance on Demand, our integration can quickly sync staff leave hours into iOps360. First, download the Attendance On Demand – Benefit Balances from Attendance
iOps360 now integrates with “Attendance On Demand”. The integration allows iOps360 to sync users’ leave balances into iOps to ensure consistent employee hours tracking. Step 1 – Attendance On Demand First, run the Employee Benefit Balance report in Attendance On
You can fine tune the limits of how many hours can be staffed with the Maximum Hours feature. This allows you to specify the number of hours a user can be scheduled before a Warning or Error is generated. Concepts
iOps360 will import information from a variety of county finance systems including Keystone Payroll. Before You Begin When using a leave balance import, User’s prior leave balance transactions will be removed. The users’ leave request will not be effected. iOps360
iOps360 will import information from a variety of county finance systems including Munis. To Import User’s Leave Balances from Munis into iOps360. Run Or Request the “EMPLOYEE ACCRUALS YTD REPORT” from Munis. (Tyler Dashboard -> Tyler Menu -> Employee Accruals Report
The Equipment Check Out feature allows staff to quickly check in or out equipment such as radios and pagers. Designate which type and the quantity to quickly document the shift equipment. Also scan the equipment for even faster check outs.
The iOps360 forms allows you to quickly drag and drop fields to make virtually any form. You can also customize the Work flow approvals to dynamically route a form to various users and user roles. Let’s setup routing for each
iOps360 has two integrations with Active911. Dispatch & CAD Paging and Notifications Dispatching & Cad iOps360 Integrates with Active911 to pull real time dispatch information and call responses. By linking your schedule, operations, and CAD information from Active 911, you
Multi-Factor Authentication (MFA) Most security breaches are due to weak, re-used passwords. However, even a strong password can still be breached through saved passwords in browsers, email snooping, public wifi locations and more. To help combat this, iOps360 has enabled
Public Classes You can select classes to be “Public” which will show this class on a calendar to Non-BgSolutions users and allow any user to register for the class. Each Public class will have a secret website link as well
User Roles allow you to group users together and set Education Requirements that the users must have to perform their duties. Examples of User Roles include “EMT”, “EMT-P”, “Crew Chief” or “Fire Fighter”, “Officer”, “Driver”, etc. Users can have multiple
Scheduler Notifications Scheduler Notifications provides you with a way to send non-essential notifications to users when the login to the scheduler. This system does not send any immediate notifications to users as the Email and Paging system does. Great uses
The scheduler typically has Units/Vehicles that operate on a specific rotation (ABC shift, Pattern, Monday-Friday) etc. However you may need to routinely schedule Users on different units through out their pattern. An example would be a Supervisor who rides in
Equipment Service Records are a way to track issues directly from the users and ensure the equipment is repaired quickly. Users can create a service record and enter the details of the problem. The service record can be emailed to
Equipment Inspections are date based reminders to perform Maintenance on any type of Equipment. Examples include a Yearly Monitor software update, radio programming, or stretcher strut inspections. Create an Inspection Click on “Features” -> “Equipment” Select the Equipment item from
Once you have your Equipment Types and Attributes configured, we can create the Equipment you want to track. View All Equipment Click on “Features” -> “Equipment” You will see a listing of all equipment in your service Equipment is automatically
The Equipment Tracking section allows you to track virtually any equipment in your system including Glucometers, Stretchers, Monitors, Hoses, Radios, etc. Features include: Custom fields for each equipment type Method to document issues with equipment and ensure all items have
The scheduler can automatically create Calendar Events when Users Sign Up for a class. This feature will provide three features: The count of number of hours each user has worked pulls from the Scheduled Events (Not true time stamps since
The resources section allows you to create a resource (ie “Adult Medical Protocols”) and attach one or more files into categories. You are able to add as many categories as you want and as many files as you want. Each
Self Scheduling Setup Several pieces must be configured to allow Self Sign Up to work correctly: Self Scheduling Setup: The self scheduling setup allows you to setup the general operation of the module. Click on “Features” -> “System Configuration”
The Self-Scheduling section allows you to create groups of users and allow the users to pick their own schedule. Each user can be assigned one or more requirements (ie Weekends, specific Units, Min/Max number of shifts etc) to ensure users
The Support Center has two distinct features: Request new features from the scheduler. Create and manage process improvement / QA procedures for your system. We will look at each of these individually. Overview: The support center is
iOps360 has several integrations with Paylocity including the ability to transmit your time card/time stamp data to Paylocity and also importing of leave balances. We can seamlessly transmit payroll information to Paylocity with our server-to-server API. To enable this feature,
BGS Scheduler will import information from a variety of county finance systems including ExecuTime. To Import User’s Leave Balances from ExecuTime (Sick & Vacation) into BGS Scheduler: Run Or Request the “Benefit Balance Report” from ExecuTime. Save this file
Truck Check Forms allow users to quickly complete truck check offs from their phone or any computer. Key Points: Use True/False options if possible to improve the User’s experience and reduce time to fill out form. Create as many
Restricting Users Access The scheduler has a user profile flag that will prevent a user from accessing the Email/Notification menu, Reports menu and Viewing other user’s profiles. This will not prevent a user from viewing their own profile or updating
The BGS Scheduler comes with the Education Portal. The portal allows users to know their minimum job requirements, maintain their skill currencies, upload copies of cards, and run reports on their continuing education when it’s time for re-certification. The
BGS Scheduler will import information from a variety of county finance systems including New World. To Import User’s Leave Balances from New World into BGS Scheduler: Run Or Request the “EMPLOYEE ACCRUALS YTD REPORT” from New World. Save this file
BGS Scheduler will import information from a variety of county finance systems including Tyler Technology – eSuites. To Import User’s Leave Balances from eSuites into BGS Scheduler: Run Or Request the “Accrual Balance Report” from eSuites. Save this file
Assigning Supervisors to a user allows access for the Supervisor to Edit User’s Profiles (Excluding time off and Permissions) and to Approve & Deny user requests for Time Off Request & Shift Swaps. Users can have multiple supervisors and
Shift Hours Change Request If your agency is not using Duty Time In/Time Out then users will need to document when begin work early and leave work late. This can be done by calling an Administrator to adjust their
Modify An Approved Time Off Request Once a leave request has been approved, it may be necessary to make changes to the hours type (sick, vacation, comp, etc) or the leave category. There are two ways to locate the Time
Permissions are given to each user individually. The User Role(s) for the user do not influence or change the permissions. There are seven (7) permission types available and a special Supervisor permission: SysOp Super User User Administrator Schedule Administrator Edit
Calendars are created monthly. Creating a calendar will assign users to their assigned unit for the entire month and process Leave Requests & Shift Swaps. Click on “Scheduling Admin” -> “Scheduling Admin Menu” -> “Create Calendar“. Note: Creating a calendar
The Schedule Admin Menu is your resource for Creating, Publishing and Monitoring your schedule. Click on “Scheduling Admin” -> “Schedule Admin Menu“. Create Calendar will guide you through creating the monthly calendar and award leave hours to full time staff. Publish Calendar
Once the monthly calendar is made, you will need to cover all leave requests with available personnel, ensure required units are covered and review over time accruals. Click on “Scheduling Admin” -> “Edit Today’s Schedule” Let’s review each piece