The Equipment Check Out feature allows staff to quickly check in or out equipment such as radios and pagers. Designate which type and the quantity to quickly document the shift equipment. Also scan the equipment for even faster check outs.
Conditional Form Routing
The iOps360 forms allows you to quickly drag and drop fields to make virtually any form. You can also customize the Work flow approvals to dynamically route a form to various users and user roles. Let’s setup routing for each
2019 – October Updates
Learn about the latest updates from the iOps360 team. Have a great idea, we want to know!
2019 NC EMS Expo – Greensboro NC
iOps360 will be at the 2019 NC Ems Expo in Greensboro September 29th-October 2nd 2019
2019 – September Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Verizon Fleet Connect Integration
iOps360 has now added support for Verizon Fleet Connect as a vehicle tracking solution. We are constantly adding new features to ensure you have all the tools at your fingertips and make your Operations Platform work for you. The connector
National Weather Service Warnings
iOps360 wants to keep your team safe. One of the ways we do this is by providing National Weather Service warnings to your team. Our latest update allows you to turn On or Off each type of NWS Warning to
2019 – August Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2019 – July Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Send Daily Schedule To Comm Center
iOps360 has a variety of Automatic Reports that can delivered to your inbox anytime you like. You can also send this directly to the Comm Center / CAD ensuring that the latest schedule changes are automatically forwarded. Setup – Comm
2019 Firefighter Safety Stand Down
From https://www.safetystanddown.org/ Safety Stand Down will take place June 16-22, 2019. This event highlights critical safety, health, and survival issues for the fire and emergency services. All departments and personnel are asked to take the week of June 16-22 to focus
Frequent Password Changes May Hurt Security
User security is paramount to every website and application today. Often, applications require that passwords be rotated every so often leading users to pick weaker passwords and augment a number in the passwords. Hackers know this have developed methods to
2019 – June Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Mass Updating & Changing User Events
Often supervisors will need to modify many user events due to changing of positions, FMLA, or any number of reasons. This article will show you several ways to quickly make large amounts of changes. When the schedule is created, iOps360
National EMS Week 2019
Happy National EMS to all the hard working women and men in the EMS community. Thank you all for the sacrifices that you make to keep us all safe each and every day. Monday – EMS Education Day Tuesday – Safety Tuesday
iOps360 Trademark Approval
CHARLOTTE, North Carolina – iOps360 announced that they have received Trademark approval for iOps360. The approval now allows iOps360 to further solidify the scheduling and operations space to prevent un-authorized use of the iOps360 name. Brad Goodman, chief executive officer
Truck Check / Inventory / Work Order Link
Using the Truck Check Off forms, you can track Inventory Items on each vehicle allowing users to withdraw items from the inventory directly from the Truck Check off. By integrating all three systems, you will reduce staff workload and ensure
CYA Schedule Software Integration
iOps360 can quickly integrate with other EMS, Fire and Police scheduling software platforms such as CYA Scheduler. Using the iOps360 Integrations menu, upload the excel export from CYA and the records will be merged instantly. From CYA, export your schedule
Community Paramedicine Conference 2019 – September 8-10th – Charleston SC
Be sure to visit iOps360 at the Community Paramedicine Conference 2019 – September 8-10th in Charleston SC. This will be the second annual conference and we are looking forward to the latest trends in this hot topic area. Learn More
2019 – May Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Active 911 Integration Overview
iOps360 has two integrations with Active911. Dispatch & CAD Paging and Notifications Dispatching & Cad iOps360 Integrates with Active911 to pull real time dispatch information and call responses. By linking your schedule, operations, and CAD information from Active 911, you
2019 – April Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2019 – March Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
iOps360 Status Board with Asus ChromeBit
The preferred hardware to run the iOps360 Status Board is the Asus ChromeBit. ChromeBits are a HDMI dongle that plugs directly into your TV and requires Wifi/Keyboard/Mouse. Learn more about Asus ChromeBits at their website https://www.asus.com/us/Chrome-Devices/Chromebit-CS10/ Buying Hardware You can
2019 – Feb Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2019 – Jan Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2018 – December Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2018 – November Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2018 – October Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Multi-Factor Authentication (MFA) using Google Authenticator
Multi-Factor Authentication (MFA) Most security breaches are due to weak, re-used passwords. However, even a strong password can still be breached through saved passwords in browsers, email snooping, public wifi locations and more. To help combat this, iOps360 has enabled
2018 – September Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2018 – August Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
iOps360 July 4th Police Fire Department EMS Schedule Software Ambulance Software
Happy Independence Day from the iOps360 Staff! We want to remember all those who have sacrificed to make this great country what it is today. We also want to recognize each of you that continue to make this
Notification Quiet Time
iOps360 Schedule & Operations platform understands Work-Life-Balance and your need to unplug and rest. To help reduce interruptions to your sleep, we have created a new feature called “Notification Quiet Time”. Notification Quiet Time Quiet time will prevent the iOps360
2018 – July Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Work Life Balance EMS Quiet Time Notification
Notification Quiet Time – Work Life Balance The iOps360 platform allows you to set a Notification Quiet Time to hold your Sms/Text, Emails, and Android App notifications while you rest. We realize that in this fast paced world we live in,
Linked Profiles
Linked Profiles – Quickly swap between services If you have accounts with multiple agencies using iOps360, you can quickly swap between agencies using the Linked Profiles feature in the “Users” menu. You have a unique profile on each iOps360 service.
2018 – June Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
2018 – May Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Public Classes and User Registration
Public Classes You can select classes to be “Public” which will show this class on a calendar to Non-BgSolutions users and allow any user to register for the class. Each Public class will have a secret website link as well
SMS Text Notifications And Two Way Commands
SMS & Text Notifications The integrated SMS and Text platform allows you to receive notifications from the schedule to many different methods: Email, Sms, Active 911, & Android App. The SMS system has two big advantages: 1.) Two Way Communication.
Recording Fire Department Training
The Training module allows you to record Training Topics that you have completed and record the Hours towards your yearly Quota. First, let’s cover a little terminology: User Role – this is the group that you are in such as
Create And Edit User Roles
User Roles allow you to group users together and set Education Requirements that the users must have to perform their duties. Examples of User Roles include “EMT”, “EMT-P”, “Crew Chief” or “Fire Fighter”, “Officer”, “Driver”, etc. Users can have multiple
Schedule Notifications
Scheduler Notifications Scheduler Notifications provides you with a way to send non-essential notifications to users when the login to the scheduler. This system does not send any immediate notifications to users as the Email and Paging system does. Great uses
2018 – April Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
Schedule Templates / Patterns
The scheduler typically has Units/Vehicles that operate on a specific rotation (ABC shift, Pattern, Monday-Friday) etc. However you may need to routinely schedule Users on different units through out their pattern. An example would be a Supervisor who rides in
Equipment Tracking – Creating Service Records
Equipment Service Records are a way to track issues directly from the users and ensure the equipment is repaired quickly. Users can create a service record and enter the details of the problem. The service record can be emailed to
Equipment Tracking – Creating Inspections
Equipment Inspections are date based reminders to perform Maintenance on any type of Equipment. Examples include a Yearly Monitor software update, radio programming, or stretcher strut inspections. Create an Inspection Click on “Features” -> “Equipment” Select the Equipment item from
Equipment Tracking – Creating Equipment
Once you have your Equipment Types and Attributes configured, we can create the Equipment you want to track. View All Equipment Click on “Features” -> “Equipment” You will see a listing of all equipment in your service Equipment is automatically
Equipment Tracking – Setup
The Equipment Tracking section allows you to track virtually any equipment in your system including Glucometers, Stretchers, Monitors, Hoses, Radios, etc. Features include: Custom fields for each equipment type Method to document issues with equipment and ensure all items have