iOps360

Covid-19 Vaccinations Sign-Ups

iOps360 can organize your agency’s Covid-19 Vaccination sign-ups and procedures utilizing the Education features built into the system. To do so, please create a Class and allow users to sign up for spots. The education tracker will record who has

How to update Unit Times

To update the Normal Unit Times for a specific Unit, please navigate to the the System Configuration menu under the Operations dropdown. Then navigate to the Units tab. Select the Units/Vehicles Setup option. Now select the specific Unit that you

Schedule Admin Menu Help

Create Schedule Here you can create Schedules for your organization. Make sure to step through all of the steps that are listed on the left to make sure the schedule is created properly. First, select the Cost Center that you

Day Summary

Table View Who is working, when they are working, what role they are working, and if there are any open shifts. This table is an expanded view of the Schedule Overview from the Dashboard. Right click on a Username to

Dashboard Help

Schedule Overview It is a daily overview of the logistics of a particular day’s schedule. You can toggle what day is being viewed by clicking on the arrows to either side of the date in the top right-hand corner. Left

Import SmartFusion – Leave Detail Report

If you are using the SmartFusion software to manage Payroll and HR, we have added a tool import your data into iOps360. Navigate to the Resources -> Integrations and scroll to the bottom of the list Select the SmartFusion –

Time Stamps & Time Cards

Record Time Stamp This is where you can Clock In or Out. It may say “Location Not Recognized” because the location you are at is not an approved location for Clocking In and Out. Learn More View Your Time Stamps

How to Deactivate and Reactivate a User

When an employee leaves your company, you will want to inactivate their iOps360 user account to prevent them from accessing your system. This can be done by navigating to the User’s List and click on the name of the person

November 2020 Updates

Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Education Con Ed Course – Ability to add images to

Custom Folders for Education Documents

To improve user experience, we have added another amazing feature. You now have greater control over the organization of educational documents. We have added the ability to create new folders to hold your organization’s educational documents. First navigate to the

Admin Equipment Checkout

We are working daily to make your user experience even better. Our latest feature gives Equipment Admins even more control over the Equipment Checkouts. Equipment Admins are now able to checkout equipment to other users. In addition, the Truck/Unit ID

Work Order to Service Record

Work Orders can be utilized to address many different malfunctions among the services that you may use on a daily basis. Sometimes those may pertain to particular equipment. A Work Order may not accurately reflect the issue with equipment, whereas

2020 – October Updates

Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with great ideas from agencies just like yours and most feature requests are completed with out any cost to you.

Cost Centers

iOps360 uses cost centers to organize staff and schedules into organizational units. Schedules can be created and published for each cost center independently allowing you flexibility and customizations. Cost Center Components Cost centers allow you to organize the following items:

Truck Out Of Service / MEL List

When a truck goes out of service, staff can reference the Out Of Service (OOS) Notes section in the Vehicle Check Offs. Any notes can be added about what equipment should be moved, documentation to be performed and notifications to

Skill Quick Scan

The Skill Quick Scan feature allows you to print a QRCode for each skill in iOps360. The QRCode can be placed around your stations and in the training rooms. Staff can then quickly scan the page with their phone to

September 2020 Updates

It has been another busy month at iOps360. We have focused on two big updates this month – Hydrant Module and Equipment Kits. Alpine RMS – Added integration to automatically send today’s schedule to the platform and pre-populate the staffing

iOps360 Welcome Kit

On behalf of iOps360, we wanted to say Thank You for allowing us to serve your agency. We use the work serve very intentionally. As we complete the on-boarding, we know each agency operates a little differently and not all

Customizing the Hours Change Request Notifications

Did You Know? You can customize exactly who receives the Hours Change Request notifications by cost center and by shift letter. Hours Change Request For programs that do not use the clock in feature, iOps360 has a feature called the

iOps360 & Attendance On Demand Payroll Integration

With iOps360, you can quickly track employee leave hours and accrual rates. If your agency uses Attendance on Demand, our integration can quickly sync staff leave hours into iOps360. First, download the Attendance On Demand – Benefit Balances from Attendance

iOps360 and AlpineRMS Integration API

iOps360 has a variety of APIs that can be used to send schedule information to variety of 3rd party software platforms. The AlpineRMS API allows iOps360 to automatically update Alpine with the latest schedule changes to auto-fill the RMS with

iOps360 and ImageTrend Integration Api

iOps360 has a variety of APIs that can be used to send schedule information to variety of 3rd party software platforms. The ImageTrend API allows iOps360 to automatically update ImageTrend with the latest schedule changes to auto-fill the RMS with

Did You Know – iOps360 Hydrant Module

DYK? The iOps360 Hydrant Module allows you to track your hydrants, flow tests, activities, defects and more. Quickly map all your hydrants and document the required information for ISO. Learn More Here

July 4th 2020

iOps360 July 4th Police Fire Department EMS Schedule Software Ambulance Software

Happy Independence Day America!!! Today we remember all the sacrifices that were made to make America the greatest country ever. Take a moment today and thank an American patriot for your freedoms.

July 2020 – Updates

Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business

iOps360 – Attendance On Demand

iOps360 now integrates with “Attendance On Demand”. The integration allows iOps360 to sync users’ leave balances into iOps to ensure consistent employee hours tracking. Step 1 – Attendance On Demand First, run the Employee Benefit Balance report in Attendance On

Maximum Hours Rules

You can fine tune the limits of how many hours can be staffed with the Maximum Hours feature. This allows you to specify the number of hours a user can be scheduled before a Warning or Error is generated. Concepts

Time Clock with Browser Fingerprint

iOps360 can authenticate computers that are allowed to Time Stamp In/Out in several ways: IP Address, GPS GeoFence and now Browser Fingerprints. Browser Fingerprints A browser fingerprint is a way to identify a computer based on 39 identifiers such as

June 2020 – Updates

We are constantly making new features and optimizing our suite of tools based on YOUR feedback. If we can improve a feature or add a new tool, just let us know. Here are a couple of the changes we have

Education Verification Flags

Normally, staff will create Educational items such as Classes, Licenses, Skills and Training which can be quickly verified. However, situations may occur that you want to hold verification. iOps360 now has Verification Flags that you can mark items in the

May 2020 Updates

Each month we like to highlight some of the changes we have made to keep you informed and maximize your operation. Here is a few of the latest changes and upgrades to the platform from last month: Forms – Forms

iOps360 and GeoTab

iOps360 now integrates with GeoTab Fleet Tracking and Maintenance along with hundreds of other products. By combining technologies, you can have reliable fleet tracking and integration with your operations hub. When vehicles update, iOps360 will automatically update any inspections and

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April 2020 Updates

With the Covid-19 pandemic, we have rolled out several changes to help assist you with your operation along with other tools to iOps360 to help your organization thrive. Using the iOps360 forms section, staff members can record their temperature and

Need Help? We are standing by

Many agencies are making staffing and schedule changes in response to Covid-19. Some agencies are having to replace staff as quarantine begins and also bring additional trucks online for additional coverage. If your agencies needs any assistance with making any

March 2020 – Updates

We are excited to welcome 10 new agencies this month and with new users comes lots of great ideas. iOps360 will be at the SC EMS Conference in Myrtle Beach this week so be sure to stop by booth 102.

Time Off – Pending Coverage

Leave Time Off Request Pending Coverage iOps360 Vairkko ePro Deputy ESO Truck Check

iOps360 has a new Time Off approval status of “Pending Coverage“. Pending Coverage will automatically create an Open Position on the schedule for users to sign up for. Once a user is assigned to the shift by the iOps360 App,

Receive only App notifications

iOps360 can send you notifications to your Email, Text, and App. Once you install the iOps360 app, click on the Three Bars in the top right and Settings. Then click “Receive Notifications To App Only” and iOps360 will use this

Class & Calendar Integrations

ICS Office365 Google Calendar iCal ePro ESO Schedule Aladtec

Integrate iOps360 with ESO, ePro, FireWorks, Emergency Reporting, Aladtec, EMS Manager, Capterra, and more by using ICS File Integration

User Profile Aliases and Custom Fields

Each user profile has the ability to track custom fields such as a Fuel Card Pin number, internal badge numbers, and more. Aliases / Custom Fields are only able to be modified by an administrator of iOps360 and view-able by

Favorite Reports

Reports iOps360 has a vast amount of reports available. Reports are automatically sorted into Categories to help you find the report quickly. The current categories include “My Reports / Favorites”, “Active911”, “Education”, “Equipment”, “Inventory”, “Leave”, “Schedule and Time Stamps”, “Surveys”,

February 2020 Updates

As you know, we make improvements and add new features to iOps360 each month at no cost to you. We like to let you know about these changes and guide us on how we can serve your agency best. Here

Keystone Payroll Integration

iOps360 Keystone Payroll Import Leave Balances

iOps360 will import information from a variety of county finance systems including Keystone Payroll. Before You Begin When using a leave balance import, User’s prior leave balance transactions will be removed. The users’ leave request will not be effected. iOps360

Shortcuts Keys

iOps360 has many Shortcut Keys to get you where you want to go quickly. Need to send a message, just press CONTROL + ALT + C from any page. Want to view all users, just press CONTROL + ALT +

Import Users’ Leave Balances – Munis Integration

iOps360 will import information from a variety of county finance systems including Munis. To Import User’s Leave Balances from Munis into iOps360. Run Or Request the “EMPLOYEE ACCRUALS YTD REPORT” from Munis. (Tyler Dashboard -> Tyler Menu -> Employee Accruals Report