The Premiere Operations Suite for EMS, Fire And Police
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Equipment Service Records – Added individual repairs performed/line items to
On this Memorial Day weekend, thank you to all of those who have served and given the ultimate sacrifice for our freedom. We appreciate all those who have served and continue to serve so that we can be free. THANK
Welcome to the iOps360 API. Our API allows 3rd party vendors to request information from our servers to be used with outside software. The iOps360 API exposes very useful endpoints from within the platform. You can do things like query
This is the 46th annual National EMS Week. In 1974, President Gerald Ford authorized EMS Week to celebrate EMS practitioners and the important work they do in our nation’s communities. This year’s theme is This Is EMS: Caring for Our
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: API – iOps360 now has an API to allow 3rd
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Availability – Added a Base/Station preference for users for the
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: App Updates – We are nearing completion of the next
iOps360 can organize your agency’s Covid-19 Vaccination sign-ups and procedures utilizing the Education features built into the system. To do so, please create a Class and allow users to sign up for spots. The education tracker will record who has
To update the Normal Unit Times for a specific Unit, please navigate to the the System Configuration menu under the Operations dropdown. Then navigate to the Units tab. Select the Units/Vehicles Setup option. Now select the specific Unit that you
Create Schedule Here you can create Schedules for your organization. Make sure to step through all of the steps that are listed on the left to make sure the schedule is created properly. First, select the Cost Center that you
Table View Who is working, when they are working, what role they are working, and if there are any open shifts. This table is an expanded view of the Schedule Overview from the Dashboard. Right click on a Username to
Schedule Overview It is a daily overview of the logistics of a particular day’s schedule. You can toggle what day is being viewed by clicking on the arrows to either side of the date in the top right-hand corner. Left
If you are using the SmartFusion software to manage Payroll and HR, we have added a tool import your data into iOps360. Navigate to the Resources -> Integrations and scroll to the bottom of the list Select the SmartFusion –
Record Time Stamp This is where you can Clock In or Out. It may say “Location Not Recognized” because the location you are at is not an approved location for Clocking In and Out. Learn More View Your Time Stamps
When an employee leaves your company, you will want to inactivate their iOps360 user account to prevent them from accessing your system. This can be done by navigating to the User’s List and click on the name of the person
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Education Con Ed Course – Ability to add images to
To improve user experience, we have added another amazing feature. You now have greater control over the organization of educational documents. We have added the ability to create new folders to hold your organization’s educational documents. First navigate to the
We are working daily to make your user experience even better. Our latest feature gives Equipment Admins even more control over the Equipment Checkouts. Equipment Admins are now able to checkout equipment to other users. In addition, the Truck/Unit ID
Work Orders can be utilized to address many different malfunctions among the services that you may use on a daily basis. Sometimes those may pertain to particular equipment. A Work Order may not accurately reflect the issue with equipment, whereas
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with great ideas from agencies just like yours and most feature requests are completed with out any cost to you.
iOps360 uses cost centers to organize staff and schedules into organizational units. Schedules can be created and published for each cost center independently allowing you flexibility and customizations. Cost Center Components Cost centers allow you to organize the following items:
When a truck goes out of service, staff can reference the Out Of Service (OOS) Notes section in the Vehicle Check Offs. Any notes can be added about what equipment should be moved, documentation to be performed and notifications to
The Skill Quick Scan feature allows you to print a QRCode for each skill in iOps360. The QRCode can be placed around your stations and in the training rooms. Staff can then quickly scan the page with their phone to
It has been another busy month at iOps360. We have focused on two big updates this month – Hydrant Module and Equipment Kits. Alpine RMS – Added integration to automatically send today’s schedule to the platform and pre-populate the staffing
On behalf of iOps360, we wanted to say Thank You for allowing us to serve your agency. We use the work serve very intentionally. As we complete the on-boarding, we know each agency operates a little differently and not all
Did You Know? You can customize exactly who receives the Hours Change Request notifications by cost center and by shift letter. Hours Change Request For programs that do not use the clock in feature, iOps360 has a feature called the
With iOps360, you can quickly track employee leave hours and accrual rates. If your agency uses Attendance on Demand, our integration can quickly sync staff leave hours into iOps360. First, download the Attendance On Demand – Benefit Balances from Attendance
iOps360 has a variety of APIs that can be used to send schedule information to variety of 3rd party software platforms. The AlpineRMS API allows iOps360 to automatically update Alpine with the latest schedule changes to auto-fill the RMS with
iOps360 has a variety of APIs that can be used to send schedule information to variety of 3rd party software platforms. The ImageTrend API allows iOps360 to automatically update ImageTrend with the latest schedule changes to auto-fill the RMS with
DYK? The iOps360 Hydrant Module allows you to track your hydrants, flow tests, activities, defects and more. Quickly map all your hydrants and document the required information for ISO. Learn More Here
Happy Independence Day America!!! Today we remember all the sacrifices that were made to make America the greatest country ever. Take a moment today and thank an American patriot for your freedoms.
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
iOps360 now integrates with “Attendance On Demand”. The integration allows iOps360 to sync users’ leave balances into iOps to ensure consistent employee hours tracking. Step 1 – Attendance On Demand First, run the Employee Benefit Balance report in Attendance On
You can fine tune the limits of how many hours can be staffed with the Maximum Hours feature. This allows you to specify the number of hours a user can be scheduled before a Warning or Error is generated. Concepts
iOps360 can authenticate computers that are allowed to Time Stamp In/Out in several ways: IP Address, GPS GeoFence and now Browser Fingerprints. Browser Fingerprints A browser fingerprint is a way to identify a computer based on 39 identifiers such as
We are constantly making new features and optimizing our suite of tools based on YOUR feedback. If we can improve a feature or add a new tool, just let us know. Here are a couple of the changes we have
Normally, staff will create Educational items such as Classes, Licenses, Skills and Training which can be quickly verified. However, situations may occur that you want to hold verification. iOps360 now has Verification Flags that you can mark items in the
Each month we like to highlight some of the changes we have made to keep you informed and maximize your operation. Here is a few of the latest changes and upgrades to the platform from last month: Forms – Forms
iOps360 now integrates with GeoTab Fleet Tracking and Maintenance along with hundreds of other products. By combining technologies, you can have reliable fleet tracking and integration with your operations hub. When vehicles update, iOps360 will automatically update any inspections and
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With the Covid-19 pandemic, we have rolled out several changes to help assist you with your operation along with other tools to iOps360 to help your organization thrive. Using the iOps360 forms section, staff members can record their temperature and
Many agencies are making staffing and schedule changes in response to Covid-19. Some agencies are having to replace staff as quarantine begins and also bring additional trucks online for additional coverage. If your agencies needs any assistance with making any
We are excited to welcome 10 new agencies this month and with new users comes lots of great ideas. iOps360 will be at the SC EMS Conference in Myrtle Beach this week so be sure to stop by booth 102.
iOps360 has a new Time Off approval status of “Pending Coverage“. Pending Coverage will automatically create an Open Position on the schedule for users to sign up for. Once a user is assigned to the shift by the iOps360 App,
iOps360 can send you notifications to your Email, Text, and App. Once you install the iOps360 app, click on the Three Bars in the top right and Settings. Then click “Receive Notifications To App Only” and iOps360 will use this
Integrate iOps360 with ESO, ePro, FireWorks, Emergency Reporting, Aladtec, EMS Manager, Capterra, and more by using ICS File Integration
Each user profile has the ability to track custom fields such as a Fuel Card Pin number, internal badge numbers, and more. Aliases / Custom Fields are only able to be modified by an administrator of iOps360 and view-able by
Reports iOps360 has a vast amount of reports available. Reports are automatically sorted into Categories to help you find the report quickly. The current categories include “My Reports / Favorites”, “Active911”, “Education”, “Equipment”, “Inventory”, “Leave”, “Schedule and Time Stamps”, “Surveys”,
As you know, we make improvements and add new features to iOps360 each month at no cost to you. We like to let you know about these changes and guide us on how we can serve your agency best. Here
iOps360 will import information from a variety of county finance systems including Keystone Payroll. Before You Begin When using a leave balance import, User’s prior leave balance transactions will be removed. The users’ leave request will not be effected. iOps360