Monthly Update: Your Feedback in Action At iOps360, we believe that the best innovations come from listening to our customers. This month, we’re excited to share several updates that have been implemented based on your valuable feedback. These changes are
iOps360 Updates For October 2024
We have been working hard on a couple big projects over the last few months. One of those is re-writing iOps360 into a newer coding language that will open up many new features and faster development. This process will take
iOps360 Updates For July 2024
Each month we release new updates from YOUR ideas. Keep the great ideas coming by creating a work order for iOps360. Here are some of the bigger updates we have rolled out since last month: We have moved our corporate
iOps360 Updates For June 2024
Each month we release new updates from YOUR ideas. Keep the great ideas coming by creating a work order for iOps360. Here are some of the bigger updates we have rolled out since last month: Our current projects include: Staff
iOps360 Updates For May 2024
We have had another busy busy month here at iOps360 rolling out new features and improving the features you use the most. Here are some of the bigger updates we have done since last month: Our current projects include: Keep
iOps360 Updates For April 2024
We have had another busy busy month here at iOps360 rolling out new features and improving the features you use the most. Here are some of the bigger updates we have done since last month: Our current projects include: Keep
iOps360 Updates For January 2024
Happy new year to everyone! We wanted to say a big thank you for all the great ideas and new features we have been able to bring to iOps360. Keep the ideas coming and we will do our best to
iOps360 Updates For November 2023
We have made a lot of changes from your feedback and keep the great ideas coming! Here are some of the bigger changes we have made and some of the items the engineers are working on for next month Keep
iOps360 Updates For June 2023
It has been another busy month with all hands on deck for the RFID system and the app updates to perform all the scanning. We will be focusing on work orders and getting some other cool projects rolled out this
iOps360 Updates For March 2023
If you are attending any conferences in the Southeast, be sure to stop by our booth and let us know how you’re liking the changes and how we can help keep your agency running efficiently. SC EMS Symposium in Myrtle
iOps360 Updates For February 2023
Each month we make changes based on your feedback and ideas. Here’s a few of the bigger changes we have made since last month to help improve iOps360 for your agency: Upcoming Features: 911 e-Learning Solutions – We have partnered
Inventory Kiosk
The Inventory Kiosk mode allows you to create a dedicated login specifically for Inventory Item removal. From the main website, staff can login and remove items from the inventory but the Kiosk mode reduces the time it takes for staff to update the inventory by staying logged in and allow for quick scanning of the user’s badge and items removed.
iOps360 Updates For December 2022
App Updates – The app team is nearing completion of the next app version. This will include Schedule Editing and some other minor fixes. Any users not using version 20.1.3 should update when able
iOps360 Updates For November 2022
Our team has been working hard with your ideas and suggestions. Here are few of the bigger changes we made to iOps360 since last month: We will be focusing on app development and putting more and more in there. Keep
iOps360 Updates For September 2022
Our team has been working hard with your ideas and suggestions. Here are few of the bigger changes we made to iOps360 since last month: We will be focusing on app development and putting more and more in there. Keep
iOps360 Updates For July 2022
Our team has been working hard with your ideas and suggestions. Here are few of the bigger changes we made to iOps360 since last month: Education – We have added a Class Request feature when users are already working during
iOps360 Updates For June 2022
Our team has been working hard with your ideas and suggestions. Here are few of the bigger changes we made to iOps360 since last month: Document Security – Per the latest best-practices, we have updated our document encryption to better protect
May 2022
Our team has been working hard with your ideas and suggestions. We are putting the finishing touches on the app and hope to have it out to you in the next month. Here’s a couple of the big changes we
March 2022 Updates
Thanks again for all the great ideas we receive each month. Our team has been working hard on a whole new app experience and will keep you posted on the progress. Here are some of the bigger changes we have
February 2022 Updates
Thanks again for all the great ideas we receive each month. Here are some of the bigger changes we have made since last month to customize iOps360 to your needs: Con Education Certificates – You can now customize the teaching
January 2022 Updates
Thanks again for all the great ideas we receive each month. Here are some of the bigger changes we have made since last month to customize iOps360 to your needs: Deployment Module – Simplified the deployment module for use when
December 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the bigger changes we have made since last month to customize iOps360 to your needs: Call List – Added a new module called Call Lists
October 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Non-Emergency Transport Module – https://iops360.comproducts/scheduling/non-emergency-transport-scheduling/ The non-emergency transport module is
August 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Server Upgrades – With all the growth we have completely
July 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: App Updates – Added time clock reason codes to the
June 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Equipment Service Records – Added individual repairs performed/line items to
Memorial Day 2022
On this Memorial Day weekend, thank you to all of those who have served and given the ultimate sacrifice for our freedom. We appreciate all those who have served and continue to serve so that we can be free. THANK
iOps360 API
Welcome to the iOps360 API. Our API allows 3rd party vendors to request information from our servers to be used with outside software. The iOps360 API exposes very useful endpoints from within the platform. You can do things like query
EMS Week 2021
This is the 46th annual National EMS Week. In 1974, President Gerald Ford authorized EMS Week to celebrate EMS practitioners and the important work they do in our nation’s communities. This year’s theme is This Is EMS: Caring for Our
May 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: API – iOps360 now has an API to allow 3rd
April 2021 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Availability – Added a Base/Station preference for users for the
November 2020 Updates
Thanks again for all the great ideas we receive each month. Here are some of the big changes we have made since last month to customize iOps360 to your needs: Education Con Ed Course – Ability to add images to
2020 – October Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with great ideas from agencies just like yours and most feature requests are completed with out any cost to you.
Truck Out Of Service / MEL List
When a truck goes out of service, staff can reference the Out Of Service (OOS) Notes section in the Vehicle Check Offs. Any notes can be added about what equipment should be moved, documentation to be performed and notifications to
Skill Quick Scan
The Skill Quick Scan feature allows you to print a QRCode for each skill in iOps360. The QRCode can be placed around your stations and in the training rooms. Staff can then quickly scan the page with their phone to
September 2020 Updates
It has been another busy month at iOps360. We have focused on two big updates this month – Hydrant Module and Equipment Kits. Alpine RMS – Added integration to automatically send today’s schedule to the platform and pre-populate the staffing
Customizing the Hours Change Request Notifications
Did You Know? You can customize exactly who receives the Hours Change Request notifications by cost center and by shift letter. Hours Change Request For programs that do not use the clock in feature, iOps360 has a feature called the
iOps360 & Attendance On Demand Payroll Integration
With iOps360, you can quickly track employee leave hours and accrual rates. If your agency uses Attendance on Demand, our integration can quickly sync staff leave hours into iOps360. First, download the Attendance On Demand – Benefit Balances from Attendance
iOps360 and AlpineRMS Integration API
iOps360 has a variety of APIs that can be used to send schedule information to variety of 3rd party software platforms. The AlpineRMS API allows iOps360 to automatically update Alpine with the latest schedule changes to auto-fill the RMS with
July 4th 2020
Happy Independence Day America!!! Today we remember all the sacrifices that were made to make America the greatest country ever. Take a moment today and thank an American patriot for your freedoms.
July 2020 – Updates
Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business
iOps360 – Attendance On Demand
iOps360 now integrates with “Attendance On Demand”. The integration allows iOps360 to sync users’ leave balances into iOps to ensure consistent employee hours tracking. Step 1 – Attendance On Demand First, run the Employee Benefit Balance report in Attendance On
Maximum Hours Rules
You can fine tune the limits of how many hours can be staffed with the Maximum Hours feature. This allows you to specify the number of hours a user can be scheduled before a Warning or Error is generated. Concepts
June 2020 – Updates
We are constantly making new features and optimizing our suite of tools based on YOUR feedback. If we can improve a feature or add a new tool, just let us know. Here are a couple of the changes we have
Education Verification Flags
Normally, staff will create Educational items such as Classes, Licenses, Skills and Training which can be quickly verified. However, situations may occur that you want to hold verification. iOps360 now has Verification Flags that you can mark items in the
May 2020 Updates
Each month we like to highlight some of the changes we have made to keep you informed and maximize your operation. Here is a few of the latest changes and upgrades to the platform from last month: Forms – Forms
April 2020 Updates
With the Covid-19 pandemic, we have rolled out several changes to help assist you with your operation along with other tools to iOps360 to help your organization thrive. Using the iOps360 forms section, staff members can record their temperature and
Need Help? We are standing by
Many agencies are making staffing and schedule changes in response to Covid-19. Some agencies are having to replace staff as quarantine begins and also bring additional trucks online for additional coverage. If your agencies needs any assistance with making any
March 2020 – Updates
We are excited to welcome 10 new agencies this month and with new users comes lots of great ideas. iOps360 will be at the SC EMS Conference in Myrtle Beach this week so be sure to stop by booth 102.
Time Off – Pending Coverage
iOps360 has a new Time Off approval status of “Pending Coverage“. Pending Coverage will automatically create an Open Position on the schedule for users to sign up for. Once a user is assigned to the shift by the iOps360 App,